Thoughts on Software Reliability

By | September 28th, 2017|Exposure, Philosophy|4 Comments

With Exposure X3 coming out soon, now seems like a good opportunity to share our thoughts about the importance of creating stable, high-quality software that our customers can rely on.

We’ve been producing award-winning image processing software for photographers and graphic designers since 1993, and quality and stability is a point of pride for us.

Writing reliable software benefits you, our customer. You receive a product you can depend on. It doesn’t crash, so you don’t have to waste time troubleshooting or contacting support.

Our features work as expected. We implement them thoroughly and carefully so they work correctly when we ship. Our marketing materials are honest in their description of what a feature will do.

An important aspect of reliability is speed. Speed is a hidden feature that affects every aspect of editing work. We put a huge amount of effort into performance optimization, so that you can spend your time being creative instead of waiting.

There’s a lot that goes into creating reliable software. It starts with good design. Careful planning helps produce a reliable product.

We also invest a lot of time and effort in testing our software. Testing involves a number of activities – careful manual testing by Alien Skin team members, beta testing by trusted customers, and automated testing, where every build is subjected to a battery of automated tests. Automated testing can quickly find problems during development, leaving time for our test team to do other things.

Another aspect of our reliability is realistic schedules. Giving engineers impossible schedules is a recipe for failure. We make ambitious but realistic feature plans for every release and work steadily toward our goal.

We are proud of our reputation as a software maker that creates products you can trust and will continue our commitment to reliability in our upcoming Exposure X3 release and beyond!

About the Author:

Finley Lee is the CEO of Alien Skin Software. He's a hobbyist photographer, electric bass player, video gamer, bread baker, and experienced napper.

4 Comments

  1. John McCormick September 29, 2017 at 1:51 pm - Reply

    I’m always happy to read thoughts on software reliability. It always seems to take a back seat to cool new features. Thanks for taking the extra effort. I always hope that someday consumer software will be as reliable as the software for avionics with which I deal.

  2. Benoit Gros-Louis September 30, 2017 at 12:06 am - Reply

    I am a X2 user since March 2017 and all I can say from the article above is that these claims are absolutely true. Every updates that have been released since I am in were all very stable and with excellent performance. Looking forward to X3. Thanks !!!

  3. Ed September 30, 2017 at 2:41 am - Reply

    I feature I feel that is a 100% needed is a purple fringe tool most all 1.4 and 1.8 lenses most all brands create this and without a tool to quickly remove it the photos cannot be edited.

    Plus a logo watermark another needed tool.

    • Finley Lee September 30, 2017 at 12:31 pm - Reply

      A watermark tool is being added in Exposure X3. Lens fringe correction is on our roadmap for an upcoming release. Thanks for the feedback!

Leave A Comment